Court Rules TCPA Disclosures Are Not Required in Texts

The Telephone Consumer Protection Act’s (“TCPA”) regulations require certain disclosures in prerecorded or artificial “voice” messages.  Although this regulation was passed before the widespread use of text messages, it was uncertain until recently whether those disclosures applied to text messages, which arguably could be considered to be “artificial”.

Read More

Can States Tax Telemarketing Transactions? Supreme Court May Overturn Important Sales/Use Tax Case

Telemarketing law compliance is not difficult if a business must consider only one jurisdiction’s laws.  I could show your manager how to comply with the FTC’s Telemarketing Sales Rule (“TSR”) in an afternoon, for example, and recommend record-keeping and periodic auditing such that compliance and “safe harbor” protection would be almost certain in the case of an inquiry or lawsuit.

Read More

Court expands TCPA “emergency purposes” exemption to include prescription reminder calls and texts

It is no surprise that district courts have held that prescription reminder calls and texts are exempt from the prior express written consent requirement under the Telephone Consumer Protection Act (TCPA).  These calls or texts are permitted if placed with the recipient’s prior express consent based on the TCPA’s exemption for “health care” messages as defined in the Health Insurance Portability and Accountability Act (HIPAA).

Read More

Court Rules Plaintiff in “Trap” Text Case has No TCPA Claim

The Telephone Consumer Protection Act (“TCPA”) was designed by Congress to stop unsolicited telephone calls and faxes to consumers who did not want them.  Akin to a trespassing statute, it allowed consumers to sue when they received unwanted contact via fax or telephone (and later text).

It was not intended to allow a “trespass” case when a host invited guests over to dinner, i.e. Congress did not intend to allow consumers and plaintiffs’ attorneys financial windfalls for invited communications.

Read More

Federal court decertifies TCPA class action based on D.C. Circuit ruling

Class action lawsuits brought under the Telephone Consumer Protection Act (TCPA) can have serious financial consequences if the class is certified as damages can be up to $1,500 per call.  For this reason, if a plaintiff wins a motion for class certification, the case will often settle as the defendant cannot risk a catastrophic financial reward.  But occasionally, circumstances arise and the judge can reconsider certification as recently occurred in the Northern District of Illinois.

Read More

Eleventh Circuit Rules TCPA Consent Can Be Partially Revoked

On August 10, 2017, the U.S. Court of Appeals for the Eleventh Circuit held that the Telephone Consumer Protection Act (TCPA) “permits a consumer to partially revoke her consent to be called by means of an automatic telephone dialing system.”  The judge reasoned that, “In law, as in life, consent need not be an all-or-nothing proposition.”

Read More

Are “ringless voicemail” calls exempt from the TCPA?

The Telephone Consumer Protection Act (TCPA) prohibits any person from making any call using an automatic telephone dialing system (ATDS) or prerecorded message to any cell phone number or other service for which the called party is charged without the prior express consent of the called party.  47 U.S.C. § 227(b)(1)(A)(iii).  For this reason, companies are constantly seeking alternative ways to communicate with consumers. 

Read More

Justice Department Wins $280 Million Penalty against Dish Network – Where There Is Smoke There Is Fire

On June 5, 2017, Judge Sue E. Myerscough awarded the U.S. Department of Justice, the Federal Trade Commission (“FTC”), and the states of California, Illinois, and North Carolina $280 million in damages after concluding Dish Network (“Dish”) was responsible for millions of “do-not-call” violations over years of “careless and reckless conduct.”  See https://www.ftc.gov/system/files/documents/cases/dish_ilc_309cv3073_fact.pdf#page=451.

Read More

Confused about the TCPA, TSR, FCC, and FTC? A Key to Acronyms and Jurisdiction

Multiple agencies, rules, exemptions and reversals have caused no end of confusion for some of my clients, and because many of these are known by their acronym, listening to a lawyer or reading an opinion letter can quickly seem like a game of Scrabble™.

In this article, I will attempt to provide definitions for commonly used acronyms, as well as which agencies are responsible for interpretation of which terms in an effort to reduce this confusion (all in a two-page article!)

Read More

D.C. Circuit Invalidates FCC’s Junk Fax Opt-Out Rule for Solicited Faxes

On March 31, 2017, the D.C. Circuit invalidated the Federal Communications Commission rule that requires businesses to include opt-out notices on solicited fax advertisements.  The court ruled that the FCC lacks authority under the Telephone Consumer Protection Act to require disclosures or to regulate communications that were sent with the recipient’s consent.

Read More

Federal judge rules Missouri Do-Not-Call List applies to professional fundraisers

On February 17, 2017, a district court in the Eastern District of Missouri ruled that a professional fundraiser violated the Missouri Do-Not-Call Law because it did not purchase and implement the Missouri Do-Not-Call List for calls made on behalf of nonprofits to solicit donations.  Mo. ex rel. Koster v. Automated Professional Marketing, et al., No. 15-cv-01621 (E.D. Mo. Feb 17, 2017).

Read More

How to Evaluate the Legality of an Outbound Calling Campaign

I have probably reviewed thousands of outbound calling campaigns in an effort to ensure they comply with federal and state law.  I often use just two questions to determine compliance.  Now, for a short time only, I’ll give you these two questions FOR FREE!

  1. Do your calls comply with “do-not-call” list rules?
  2. For calls to cell phones, do they comply with the Telephone Consumer Protection Act (“TCPA”) “cell phone call ban[1]”?
Read More